Shaza Makkah

Policies

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is not possible) and costs SAR 115 per day.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for SAR 0 per person per night when using an available cot.
Children up to and including 11 years old stay for SAR 0 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking is subject to availability due to limited spaces.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Please note: Parking is subject to availability due to limited spaces.

Please note: Out of Ramadan Parking cost is SAR 115 per day .

Please note: Children between the ages of 6 & 12 years are charged 50% of the meal price using existed parents’ bed.

Please note: Issuing Umrah permits is subject to the ministry of Hajj rules and regulations.

Please note: Any credit card used for either payment or charges onsite must be in the name of the guest and the same card must be present for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in the guest must provide an alternate payment arrangement.

Please note: The hotel will not honor any prepayments and deposits for future bookings without presenting the credit card or the cardholder’s authorization. The hotel reserves the right to reject the booking due to non-compliance with these requirements.

Please note: That adjacent room requests are subject to availability at the time of Check-in.

Please note: That the dinner will be served as an À la carte specific menu for Half Board and Full Board and in month of Ramadan we will have Open Buffet. During Month of Ramadan breakfast will served as Iftar and Dinner will be served as Sohour.